Online Booking Conditions - Hundige Strand Camping
Sales and delivery.
In the following you will find useful information about using online booking. You can read about how we process your information, how you receive a receipt for a purchase.
Payment
All prices in the Hundige Stand Camping online booking system, like everywhere else on the website, are written in Danish kroner, including VAT and all taxes unless otherwise stated. Prices indicated in euros are indicative only.
Payment is made using one of the accepted payment cards / credit cards for online booking; Dankort, Visa, JCB, Mastercard, Maestrocard or MobilePay. You can either pay online or physically at the reception with the mentioned payment cards or Mobilepay.
Information about trading on the Internet.
You can safely shop on the internet through our online booking system. As a consumer, you are basically protected against any misuse of your credit card on the internet, therefore there is no deductible for misuse of your payment card via the internet. You can read more about how you as a consumer should deal with online payments on the following websites:
www.betalingsservice.dk, www.fdih.dk.
Change of booking.
For any changes to your booking, you must contact Hundige Strand Camping in writing at:
info@hundigestrandcamping.dk
Shipping and delivery.
When booking and paying for a cabin, a space for a tent, caravan or motorhome, etc., you will be sent a booking confirmation, a contract and a payment confirmation from Hundige Stand Camping, in which the account for your purchase appears. The contract can be printed from the website after the booking has been completed, but it is also sent via e-mail immediately after the purchase, if the correct e-mail address has been provided by the buyer.
Delivery of the ordered product takes place upon arrival at Hundige Stand Camping on the day of arrival (and is completed upon departure on the day of departure). Both of these times are stated in the above contract. The ordered product cannot be transferred to others or exchanged for cash.
Right of cancellation and refund.
You have the option to cancel your booking under the following conditions:
Camping:
- If canceled more than 30 days before arrival, the entire package price will be refunded, however DKK 350.00 will be deducted as a cancellation fee.
- In case of cancellation between 30 days and 14 days before arrival, 50% of the price of the stay is refunded. however, not the cancellation fee of DKK 350.00
- In case of cancellation less than 14 days before arrival, there is no refund of the amount paid.
Cabins and rooms:
- If canceled more than 30 days before arrival, the entire package price will be refunded, however DKK 350.00 will be deducted as a cancellation fee.
- If canceled between 30 days and 14 days before arrival, 50% of the price of the stay is refunded. however, not the cancellation fee of DKK 350.00
- In case of cancellation less than 14 days before arrival, there is no refund of the amount paid.
- The booking is personal and cannot be transferred to another party.
- If the stay has begun, the booked period is binding. If the stay is interrupted for any reason, the advance payment for the stay will be refunded neither in whole nor in part.
Registration of information.
Hundige Stand Camping registers your name, address, e-mail, telephone number and other information provided in connection with the purchase in its customer register. The information is not passed on. Hundige Stand Camping keeps the registration for 5 years. This is done so that Hundige Strand Camping complies with bookkeeping and tax laws in Denmark.
Hundige Stand Camping uses server-side cookies and a secure connection to ensure the security of the information you provide on the site.
When paying by credit card, the registration takes place via a secure server, where the information is encrypted before being sent over the internet.
Hundige Stand Camping reserves the right for price errors in online booking, so it is always the stated prices on the website that apply.
GDPR information.
In the section above, it appears which information Hundige Stand Camping registers. You must contact the campsite in writing by email:
info@hundigestrandcamping.dk if you want to know what information is registered in in connection with your Booking.
Complaint processing.
If for some reason you do not receive your contract, which confirms your purchase, and you have not received an error message from the system, you can contact Hundige Stand Camping AT the address or telephone number below.
Complaints about the booking process, the booking itself or the product (stay) must be made within a reasonable time after you have discovered the error or should have discovered the error during a general review of your contract. You can complain in writing or orally. One year after receipt of the goods (stay), the right to complain ceases in accordance with section 83, subsection of the Swedish Purchase Act. 1, unless otherwise agreed.
When Hundige Stand Camping receives your complaint about a product, the complaint is processed as soon as possible. Hundige Stand Camping will decide whether the item received should be refunded, exchanged or whether a price reduction should be given.
Company information
Hundig Strand Family Camping
Hundige Strandvej 72
2670 Greve
Denmark
Telephone:
+4520218584
Mail: info@hundigestrandcamping.dk
CVR.: 31636620
